V1.0
Overview
By default, a case is sent to Exception Handling (if required) post-validation. However, based on some YAML rules the Genpact Deductions Recovery system can decide if a case must be sent to Exception Handling pre-validation.
The pre-validation-routing-ruleset.yaml and post-validation-routing-ruleset.yaml files define the rules for routing a case to Exception Handling pre- or post-validation.
Sample YAML settings
pre-validation-routing-ruleset.yaml
kind: ruleset
metadata:
name: deduction/v1/ruleset/pre-validation-routing-ruleset
spec:
nodes:
- name: redirect-manual-exception
if: 'true'
nodes:
########################################################################
# No POD discrepancies → Validation (skip UOM matching)
########################################################################
- name: no-pod-discrepancies
if: '(Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCases"])
+ Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCasesWithIdentifier"])) == 0'
then:
ruleName: "no-pod-discrepancies"
category: "PODSummary"
reason: "No POD discrepancies found (total cases with and without identifier = 0)."
logEntry: "No POD discrepancies found (total cases with and without identifier = 0)."
outputs:
redirect: "Validation"
########################################################################
# Manual exception flag raised on backup → Exception Handling
########################################################################
- name: manual-exception
if: 'it.FactHeader["IsManualException"] != null
&& Convert.ToBoolean(it.FactHeader["IsManualException"]) == true'
then:
ruleName: "manual-exception"
category: "PODSummary"
reason: "Backup post-processing flagged this case for manual handling."
logEntry: "Backup post-processing flagged this case for manual handling."
outputs:
redirect: "Exception Handling"
########################################################################
# Null Deducted Line Amount → Exception Handling
########################################################################
- name: manual-exception-deducted-line
if: 'Convert.ToDecimal(it.Facts["BckDeductedLineAmount"])==0 && Convert.ToDecimal(it.Facts["BckDeductedQuantity"]) > 0'
then:
ruleName: "manual-exception-deducted-line"
category: "BackupsSummary"
reason: "Could not allocate case deducted amount to line level."
logEntry: "Could not allocate case deducted amount to line level."
outputs:
redirect: "Exception Handling"
| Parameter | Description |
|---|---|
| name | The name of the condition/rule. |
| if then | The condition/rule which when fulfilled will route the case to either Validation or Exception Handling. Thus, deciding whether the case is sent to Exception Handling before validation. |
post-validation-routing-ruleset.yaml
kind: ruleset
metadata:
name: deduction/v1/ruleset/post-validation-routing-ruleset
spec:
nodes:
- name: all-cases
if: '1==1'
nodes:
########################################################################
# 1 - discrepancy cases on POD → Exception Handling
# Fires when POD discrepancies exist (> 0) but are less than total
# backup cases, with multiple SKUs (partial validity, human needed).
########################################################################
- name: pod-discrepancy
if: '
(Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCases"])
+ Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCasesWithIdentifier"])) > 0
&& (Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCases"])
+ Convert.ToDecimal(it.FactHeader["PodTotalDiscrepancyCasesWithIdentifier"])) < Convert.ToDecimal(it.FactHeader["BackupCaseQuantityTotal"])
&& Convert.ToDecimal(it.FactHeader["BckSkuCount"]) > 1'
then:
ruleName: "pod-discrepancy"
category: "PODSummary"
reason: "POD does not support shortages."
logEntry: "Case is partially valid with more than one SKU, human intervention required."
outputs:
redirect: "Exception Handling"
########################################################################
# 2 - overage on POD -> Exception Handling
########################################################################
- name: pod-overage-discrepancy
if: 'Convert.ToDecimal(it.FactHeader["PodTotalOverage"]) > 0'
then:
ruleName: "pod-overage-discrepancy"
category: "POD"
reason: "POD overage discrepancy quantity is greater than zero."
logEntry: "POD contains an Overage notation , human intervention required."
outputs:
redirect: "Exception Handling"
########################################################################
# 3 - return/refused on POD -> Exception Handling
########################################################################
- name: pod-return-refused-discrepancy
if: 'Convert.ToDecimal(it.FactHeader["PodTotalReturn"]) > 0'
then:
ruleName: "pod-return-refused-discrepancy"
category: "POD"
reason: "POD return/refused discrepancy quantity is greater than zero."
logEntry: "POD contains a Refused/Returned notation, human intervention required."
outputs:
redirect: "Exception Handling
| Parameter | Description |
|---|---|
| name | The name of the condition/rule. |
| if then | The condition/rule which when fulfilled will route the case to Exception Handling. Thus, deciding that the case is sent to Exception Handling after validation. |
